Terms & Conditions

Terms and Conditions

Welcome to Glassie! By accessing or using our website (glasssie.myshopify.com) and placing an order with us, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General

These Terms and Conditions apply to all visitors, users, and customers of Glassie. By using our website, you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian.

2. Products & Pricing

  • All products are subject to availability. We reserve the right to discontinue any product at any time.
  • Prices are listed in Indian Rupees (INR) and are subject to change without notice.
  • We make every effort to display product colors and descriptions accurately, but we cannot guarantee that your device's display will be perfectly accurate.
  • We reserve the right to refuse or cancel any order if pricing errors occur.

3. Prescription Eyewear

  • By submitting a prescription, you confirm that it is valid, current, and issued by a licensed eye care professional.
  • Glassie is not responsible for any errors resulting from an incorrect or expired prescription provided by the customer.
  • We recommend consulting your eye care professional before ordering prescription eyewear online.

4. Orders & Payment

  • All orders are subject to acceptance and availability.
  • Payment must be made in full at the time of purchase.
  • We accept major credit/debit cards, UPI, net banking, and other methods available at checkout.
  • Glassie reserves the right to cancel any order suspected of fraud or unauthorized activity.

5. Shipping

  • Delivery times are estimates and are not guaranteed. Glassie is not liable for delays caused by courier services or customs.
  • Risk of loss and title for products pass to you upon delivery to the carrier.
  • Please refer to our shipping policy for detailed information on delivery timelines and charges.

6. Returns & Refunds

Returns and refunds are governed by our Return Policy and Refund Policy. By placing an order, you agree to the terms outlined in those policies.

7. Intellectual Property

All content on this website, including but not limited to text, images, logos, graphics, and product descriptions, is the property of Glassie and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

8. User Conduct

You agree not to:

  • Use our website for any unlawful purpose
  • Submit false or misleading information
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the website

9. Limitation of Liability

To the fullest extent permitted by law, Glassie shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the amount paid for the specific product giving rise to the claim.

10. Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the accuracy, reliability, or availability of our website or products.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in India.

13. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website after any changes constitutes your acceptance of the new terms.

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Glassie
Email: support@glassie.com
Support Hours: Monday – Saturday, 9 AM – 6 PM IST
Website: glasssie.myshopify.com